News recieved from the Cabinet Office of our Charter Mark application:

"Congratulations. I am delighted to tell you that your organisation has been awarded a Charter Mark for excellence in customer service. The independent Judging Panel is satisfied that you provide an exceptionally high quality of service for your users.Please pass on my congratulations to everyone involved - this is not an award that is easily won and it is a tribute to your organisation."

As you may expect we are 'over the moon' that our efforts have been recognised.